Finance & Accounting Officer

Staff

Location: Pangandaran, Indonesia

Type of Contract: Contract

Start Date: As soon as possible

Organizational Context

As part of our commitment to ensuring effective financial operations across our aviation bases, we are seeking a detail-oriented Finance & Accounting Position to support financial administration, income reconciliation, and reporting processes.

The role will work closely with operational units and finance teams to ensure accurate documentation, timely reporting, and compliance with company financial procedures within a dynamic operational environment.

Responsibilities:

1. Updating daily cash positions and cash flows
2. Prepare and execute cash management activities, including bank transfers, daily payments, and cheque administration
3. Manage bank accounts, including opening and closing accounts, updating signatories, and maintaining proper documentation
4. Assist in the implementation of accounting policies and procedures
5. Assist financial audit by the end of the fiscal period
6. Collaborate with other departments to ensure accurate and timely financial reporting

Requirements:

1. Diploma/Bachelor's degree in Finance, Accounting, or related Major from reputable University
2. Familiar with accounting software
3. Verbal and written English communication skill is a must
4. Able to work individually and within a team
5. Creative, innovative, and have a good character
6. Excellent organizational skill
7. Skilled in multitasking
8. Flexible in term of working hours
9. Able to work in an agile environment
10. Willing to be placed in Pangandaran and throughout Indonesia
11. Fresh graduates are welcome to apply

Document Requirements:

1. Cover Letter
2. Curriculum Vitae/Resume
3. Scan of Official ID (KTP)
4. Scan of Bachelor/Diploma Certificate (Ijazah)
5. License (Optional)
6. Certificate & additional document (Optional)

Charter Officer

Staff

Department/Office: Charter

Duty Station: Pangandaran

Type of Contract: Contract

Organizational Setting and Reporting

This position is located in the Charter Department of Susi Air. You will report to the Charter Supervisor and work in close coordination with operations, sales, and third-party partners to ensure smooth charter flight execution and excellent client service.

Responsibilities

Under the supervision of the Charter Supervisor, the incumbent will be responsible for the following duties:

• Coordinate charter flight operations from inquiry to execution, ensuring client requirements are accurately captured and fulfilled.
• Act as the main point of contact for clients, providing timely updates and solutions for any operational changes or special requests.
• Prepare, manage, and archive all necessary charter flight documentation, including flight itineraries, manifests, and agreements.
• Liaise between internal departments (e.g., Operations, Finance) and external vendors to ensure seamless service delivery.
• Support sales activities by responding to charter requests, assisting with quotations, and tracking charter utilization.
• Monitor and follow up on time-sensitive requests to ensure on-time performance and customer satisfaction.
• Stay informed on all client-specific needs, VIP protocols, and compliance requirements related to charter operations.

Competencies

Communication – Excellent verbal and written communication skills in English and Bahasa Indonesia; able to convey information clearly and professionally.

Customer Service Orientation – Demonstrates responsiveness and a client-first attitude; able to build lasting relationships with charter clients.

Planning and Organizing – Strong time management skills with the ability to handle multiple priorities under pressure.

Attention to Detail – Accuracy in handling flight details, documentation, and client instructions is critical.

Interpersonal Skills – Ability to work effectively with diverse teams and external partners.

Education

A diploma (D3) or bachelor's degree (S1) in Business, Aviation Management, Public Relations, or a related field is required.

Work Experience

• Prior experience in charter flight coordination, customer service, or aviation-related roles is an asset but not mandatory.
• Proficiency in Microsoft Office tools is required.
• Flexibility to work outside regular office hours, including weekends or holidays, is essential.

Languages

Fluency in English and Bahasa Indonesia is required.

Assessment

• Qualified applicants will be evaluated through an HR interview to determine suitability for the role

Call Center

Staff

Department/Office: Customer Service

Duty Station: Pangandaran – West Java

Job Type: Contractual

Job Level: Officer

Languages Required: Indonesian and English

Org. Setting and Reporting

The Call Center Staff position is located under the Customer Service unit. The person will report directly to the Management and coordinate closely with the OCC team. This role is essential in ensuring effective communication between the company and customers regarding flight-related matters

Responsibilities

The Call Center Staff will be responsible for the following duties:

• Handling incoming and outgoing customer calls regarding flight information, bookings, and general inquiries
• Managing reservations, reschedules, and cancellations using the internal booking system
• Addressing customer complaints and ensuring issues are resolved or escalated appropriately
• Providing timely updates and coordination with related departments during irregular operations
• Recording all interactions accurately and maintaining call logs
• Supporting internal teams with customer-related data and insights
• Participating in shift-based scheduling, including weekends and holidays

Competencies

Communication: Strong verbal communication and active listening skills

Customer Service Orientation: Maintains professionalism and empathy when dealing with customers

Adaptability: Able to remain calm and effective in fast-paced or high-pressure situations

Teamwork: Cooperates effectively with OCC, ticketing, and other related teams

Education

Minimum Diploma (D3) in any major. Background in communications, aviation, or hospitality is an advantage

Work Experience

Experience in customer service or call centre operations is preferred, but fresh graduates are welcome to apply

Languages

Fluency in Indonesian is required. Basic English proficiency is preferred

Assessment

Evaluation of qualified candidates will include an interview and/or simulation of customer service tasks.

Finance Officer

Staff

Location: Pangandaran, Indonesia

Type of Contract: Contract

Start Date: As soon as possible

Organizational Context

As part of our commitment to ensuring effective financial operations across our aviation bases, we are seeking a detail-oriented Finance Position to support financial administration, income reconciliation, and reporting processes.

The role will work closely with operational units and finance teams to ensure accurate documentation, timely reporting, and compliance with company financial procedures within a dynamic operational environment.

Requirements:

1. Diploma/Bachelor's degree in Accounting from reputable University
2. Minimum 1 year experience in related field
3. Familiar with accounting software 
4. Intermediate up to advance level in excel
5. Verbal and written English communication skill is a must
6. Able to work individually and within a team
7. Creative, innovative, and have a good character
8. Excellent organizational skill
9. Skilled in multitasking
10. Flexible in term of working hours
11. Able to work in an agile environment
12. Willing to be placed  in Pangandaran and throughout Indonesia

Responsibilities:

1. Monitoring Input data document to company database
2. Checking the completeness of document from the operational base and unit (Manifest, Stowing and Nota)
3. Communicate and collaborating with base regarding document revisions and document uploads
4. Monitoring reconciliation of income and the supporting documents
5. Reconcile income with bank statements
6. Provide monthly report of income

Document Requirements:

1. Curriculum Vitae/Resume
2. Scan of Bachelor/Diploma Certificate (Ijazah)
3. Certificate & Additional Document (Optional)

General Affairs

Staff

Location: Pangandaran / Site Area

Department: General Affairs

Employment Type: Full-time

Job Description

We are seeking a proactive and detail-oriented PIC General Affairs to support daily operational activities, asset management, and facility maintenance. This role requires strong coordination skills and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

1. Procurement (Non-Printed Materials)

• Prepare Purchase Requisitions (PR) for goods, repairs, and operational needs
• Review and process PR submissions from internal departments
• Coordinate PR approvals with Management

2. Transportation Management

• Ensure completeness and validity of vehicle documents (tax, STNK, BPKB, and location records)
• Handle annual vehicle tax renewals in a timely manner
• Monitor vehicle conditions and propose necessary repairs and routine maintenance

3. Building Maintenance

• Coordinate building and facility repairs with contractors
• Identify maintenance needs and prepare PR for repairs

4. Inventory & Logistics

• Monitor and maintain all company assets within the compound and base
• Ensure accurate tracking and recording of asset locations
• Manage incoming and outgoing goods with proper documentation

5. Office Services

• Support operational transportation needs (pick-up and drop-off) when required

6. Accommodation Management

• Manage requests for accommodation, transit, or overnight stays in the compound or Pangandaran area

Qualifications

• Bachelor’s degree in any field (preferred in Management, Logistics, or related field)
• Minimum 1–2 years of experience in General Affairs or similar role
• Strong organizational and multitasking skills
• Good communication and coordination abilities
• Familiar with procurement processes and asset management
• Able to work independently and in a team
• Willing to be placed in Pangandaran / site area

Additional Requirements

• Detail-oriented and proactive
• Able to handle multiple tasks
• Basic knowledge of vehicle administration and building maintenance is a plus

Front End Developer

Staff

Frontend Developer - FullTime

Placement : Pangandaran

We are looking for a Frontend Developer to build modern, responsive, and high-performing web applications using Vue.js and Nuxt.js.

You will work closely with Design and Backend teams to create intuitive user experiences while maintaining a scalable and well structured frontend architecture.

Responsibilities

* Develop and maintain frontend applications using Vue.js / Nuxt.js

* Build responsive interfaces that work across desktop, tablet, and mobile devices

* Translate product requirements into clean and intuitive user experiences

* Create reusable UI components for scalable product development

* Integrate frontend applications with backend APIs

* Improve frontend performance, accessibility, and usability

* Maintain consistent design patterns across the application

* Structure code using scalable frontend architecture principles

* Write clean, maintainable, and well documented code

* Debug issues and improve overall application stability

* Collaborate with designers, backend developers, and managements to deliver features

Requirements

* Bachelor’s degree (S1) in IT, Computer Science, or related field

* Minimum 1 - 2 years of experience in frontend development

* Strong proficiency in JavaScript / TypeScript

* Hands on experience with:

  * Vue.js

  * Nuxt.js

  * REST API integration

  * Git workflow

* Strong understanding of:

  * responsive design

  * cross browser compatibility

  * frontend performance optimization

  * accessibility best practices

* Strong understanding of scalable frontend architecture

* Experience with:

  * reusable component systems

  * modular project structure

  * composables and shared logic patterns

  * state management

* Good sense of UI/UX, including:

  * layout

  * spacing

  * typography

  * interaction details

* Able to identify and improve weak user interfaces when needed

* Good problem solving and debugging skills

* Able to communicate in English (mandatory)

* Able to work independently while collaborating effectively with a team